Hilton Hotel

Guest service representative

Winnipeg (MB)

Job Details

Salary:

Hourly: min. $12.36 for 40.0 hours per week

Job Number:

7551315

Benefits

Medical Benefits,Dental Benefits,Life Insurance Benefits,Group Insurance Benefits,Vision Care Benefits

Anticipated Start Date:

As soon as possible

Source:

 Job Bank

Terms of Employment:

Permanent   Full-Time

Number of positions:

1

Employment Conditions

Shift,Weekend,Day,Evening

Employer Details

Employer:

Hilton Winnipeg Airport Suites

Job requirements

Languages

English

Education

Some high school; Completion of high school

.

Credentials (certificates, licences, memberships, courses, etc.)

Not required

.

Experience

1 year to less than 2 years

.

Business Equipment and Computer Applications

Multi-line switchboard; Computerized reservation system; Word processing software; Spreadsheet software; Basic computer skills (will train); General office equipment; Computerized bookkeeping systems; Internet browser

.

Work Setting

Hospitality industry; Hotel

.

Type of Bookkeeping and Accounting

Basic accounting; Cashiering

.

Specific Skills

Register arriving guests and assign rooms; Process group arrivals and departures; Take, cancel and change room reservations; Process telephone calls; Provide information on hotel facilities and services; Provide general information about points of interest in the area; Provide information about services available in the community; Arrange services required for guests with special needs; Secure guests' valuables; Process wake-up calls; Store and retrieve luggage; Investigate and resolve complaints and claims; Exchange foreign currency; Process guests' departures, calculate charges and receive payments; Balance cash and complete balance sheets, cash reports and related forms; Customer service oriented; Follow emergency and safety procedures; Work with minimal supervision; Clerical duties (i.e. faxing, filing, photocopying); Keyboarding; Supervise other front desk staff; Train staff

.

Work Location Information

Urban area

.

Transportation/Travel Information

Own transportation; Valid driver's licence; Public transportation is available

.

Essential Skills

Reading text; Document use; Numeracy; Writing; Communication; Working with others; Problem solving; Decision making; Critical thinking; Job task planning and organizing; Significant use of memory; Finding information; Computer use; Continuous learning

.

Other Information

Valid class 5 driver's licence a must. Only those being considered will be contacted.

How to Apply

By e-mail:

brad.dudenas@hilton.com

By fax:

(204)-786-6588