Monday, 24 February 2014
Wednesday, 12 February 2014
Upcoming Event - Teaching Newcomrs how to ride their bicycles in the winter.
Workshop:
Welcome to Canada – (Winter) Riding for Newcomers
Friday,
February 14th - 1 - 4pm Manitoba Theatre For Young People (The Forks)
(Free - coffee provided)
Do
you work with newcomers to Canada? Do you get asked questions about
transportation? Wonder how to use the power of the bicycle build self-esteem
and create community? Whether its year-round or just when spring hits, bicycles
can be a powerful tool. Learn how to make it easier for everyone to adopt.
Join
us for unique and exciting "train the trainers" workshop for those
who work with new Canadians, refugees and others being run by Angela Van Der Kloof an
internationally-reknowned educator, specialist in newcomer issues and an expert
on bicycle skills programming who is joining us from Delft, Holland.
All
the details on the workshop are here.
Please
RSVP to local organizer Robin Ellis
at volunteer@thewrench.ca.
Program Assistant - MOSAIC
JOB POSTING
Program Assistant – part time
Mosaic – Newcomer Family Resource Network is a not for profit agency assisting in the settlement of newcomers to Winnipeg by providing community-based English as an additional Language classes and family programs that include child care for pre-school children
Job Overview: The Program Assistant works with program directors and co-ordinators assisting with various administrative and direct delivery tasks. The Program Assistant provides support and expertise to enhance program delivery
Role and Responsibilities:
· Reception duties including first point of contact for visitors and telephone calls
· Assist the EAL Co-ordinator with student contact duties including phone calls and following up on student absences
· Assist with Student feedback and student referral information
·Assist the Family Program Co-ordinator and Director with participant registration and administrative tasks
· Assist with data entry
· Assist with annual asset inventory
· Ensure all office equipment is maintained and operating efficiently
· Record, mail and maintain all invoices
· General office duties, including assisting others with office equipment
· Liaising with contractors, suppliers, and building managers
· Order materials and maintain supplies
· Update website and assist with quarterly newsletter
Qualifications:
· Self motivated, organized and able to manage time effectively
· Administrative experience an asset
· Excellent interpersonal, English, oral and written communication skills
· Excellent telephone skills
· Excellent computer skills - Word, Publisher, WordPress and Excel proficiency
· Data base experience an asset
· Demonstrated ability to work effectively with minimal supervision
· Willingness to work as a team player with collaborative decision-making processes
· Language other than English an asset
Job Details:
·$15.00/hour to start
· 20 hours per week
· Schedule to be determined, flexible hours
How to Apply: Please email your résumé and cover letter by February 19, 2014 4:00 pm to:
Val Cavers, Executive Director
397 Carlton Street
Winnipeg, MB R3B 2K9
vcavers@mosaicnet.ca
We appreciate all applications; however, only short listed candidates will be contacted
Monday, 10 February 2014
Are you ready to Coach - Job Opportunity - Manitoba Start
018
MANITOBA START|EMPLOYMENT SOLUTIONS FOR
IMMIGRANTS INC.
JOB DESCRIPTION
CAREER COACH
(January, 2014)
POSITION SUMMARY
In
consultation with the Executive Director/Designate, the Career Coach/Facilitator
will be responsible for the design and delivery of individual and group counselling
supports that facilitate the occupational exploration, decision-making and
career transitions of newcomers to Winnipeg, seeking entry into the labour market.
The incumbent will provide career guidance and assistance in determining steps
to take and processes to follow, this way enhancing newcomers’ ability to deal
with change and transition, while developing strategies and coping mechanisms
that deal with real and perceived barriers to education, employment and career mobility.
The Career Coach must have demonstrated knowledge and
experience in dealing with the business sector in identifying opportunities to
match newcomers skill sets with employer requirements for work placement and
employment purposes. He/she must be able to deal with issues affecting
self-esteem and be able to contribute to the development of newcomers’
confidence and self-worth; assertiveness training, decision-making,
employability/essential skills and soft skills are also a critical aspect of
the personal development of their overall employability and readiness to
undertake career/educational upgrading challenges. In addition to conducting
more in-depth needs assessment to determine appropriate course of action, the
Career Coach/Facilitator will assist individuals with the creation of realistic
action plans for employment, education and career mobility, as well as
facilitate the acquisition of necessary resources and supports for self-sufficiency.
QUALIFICATIONS
The incumbent:
· Must possess post-secondary diploma or
degree from an accredited institution in Social Sciences and a strong
background in Career Counseling; an equivalent combination of skills, education
and experience will be considered;
· Must have experience in the field of
individual and group counselling, preferably in facilitating career
decision-making processes;
.../2
Page 2
Career Coach
Job Description (January, 2014)
· Demonstrated skills in needs
assessment, action plan development and familiarity with career and/or
vocational planning and occupational choices would be an asset;
· Experienced in managing and effectively
monitoring a heavy caseload of newcomer clients, and in appropriately
responding to their career/employment related needs;
· Possess a strong results-oriented
approach, with advocacy and marketing skills and the ability to work
cooperatively in fostering a team approach;
· Extensive knowledge and understanding
of issues surrounding labour market supply and demand, life skills,
employability/essential skills and all aspects of work search preparation and
self-marketing; demonstrated ability to connect newcomers with organizations
and resources that best respond to their needs.
· Awareness of perceived and or real
obstacles to employment acquisition with a view to empowering newcomers with
the knowledge, skills and attitude for successful entry into the labour market;
· Demonstrated ability to develop and
maintain positive and mutually beneficial relations with individuals,
corporations, government and community-based organizations;
· Must demonstrate ability to multi-task,
prioritize and meet deadlines, while performing tasks efficiently and
independently and as a part of a dynamic culturally diverse team;
· Strong computer skills, including word
processing, database applications, and Internet research;
· Must be client-service oriented and
possess excellent communication and interpersonal skills; with the ability to
relate and empathize with the needs of immigrants from diverse cultural and
linguistic backgrounds;
· Must possess own transportation, be
able to work within a flexible schedule and demonstrate readiness to adapt to
changing priorities in a dynamic multi-tasking environment;
· Knowledge of a second language is a
definite asset.
· Previous Career Coaching an asset.
· Understanding of the Qualifications
Recognition an asset.
· Experience with TESOL (Teachers of
English to Speakers of Other Languages) an asset.
…/3
Page 3
Career Coach
Job Description (January, 2014)
SKILLS AND COMPETENCIES
Respect – will
demonstrate and promote respect for all individuals; maintain a respectful,
diverse and inclusive work environment where decisions and transactions are
transparent and objective; will hold themselves accountable for their actions
and will show proper acceptance or courtesy.
Integrity – will
uphold the highest professional standards; shares complete and accurate
information; maintains confidentiality when required; adheres to organizational
policies and procedures; meets own commitments.
Teamwork – will
encourage cooperation and collaboration among all staff, board, and volunteers;
interacts with others effectively; able and willing to share and receive
information; cooperates within a group and across other groups; supports group
decisions; puts group goals ahead of own goals.
Diversity – will
advocate for cultural competence, inclusivity, and equal opportunity; treats
all people with respect, values diverse perspectives, participates in diversity
training opportunities; provides a supportive work environment for the
multicultural workforce; recognizes differences as opportunities to learn and
gain by working together; seeks and considers divers perspectives and ideas.
Continuous Learning – will
encourage and foster an environment conducive to learning; remains current with
relevant knowledge and skills to improve services to clients; demonstrates an
alliance with the values of the career development profession by continuing to
develop as individuals and professionals; continually learns and promotes the
value of learning for self and others.
Client-Centered – will
respond to employers and newcomers’ evolving needs; listens and responds
effectively to clients; respects all internal and external clients and uses a
team approach when dealing with clients; follows up to evaluate customer
satisfaction, measures customer satisfaction effectively and commits to
exceeding customer expectations.
…/4
Page 4
Career Coach
Job Description (2014)
Innovation – will
contribute or develop leading-edge programs and services, applying best
practices; able to challenge conventional practices and adapts established
methods for new uses; pursues ongoing system improvements and creates novel
solutions to problems.
Organizational Awareness/Commitment – Advance level
Displays the ability to realign own behavior and values with the needs,
priorities and goals of the organization, promoting its aims and objectives to
others; Understands, accepts and
practices the Guiding Principles incorporating them into everyday practices; Acts in accordance with organizational
decisions and demonstrates with high-level professional integrity and
confidentiality; Demonstrates
a solid understanding of the organization’s overall role in the community; Contributes ideas and relevant concepts to
the organizations continuous growth; Reflects
the strategies of the organization within the work unit; Contributes to the
culture and climate by demonstrating team effort and cultural diversity.
Coaching – Advanced level
Ability to work towards improving
and reinforcing the performance of others;
Facilitate their skill development by providing clear and specific
feedback, and making or eliciting specific suggestions for improvement in a
manner that builds confidence and maintains self-esteem; Establishes an effective, professional,
trusting and positive relationship with clients and organizational staff; Create an environment that allows others to
feel motivated to work and interact.
Relationship
Building/Interpersonal Skills – Advanced level
Works to build or maintain ethical relationships or networks
or contacts with target audiences (clients, employers, counterparts,
colleagues, etc.) who are, or may be, potentially helpful in achieving
work-related (team) goals and establishing opportunities; Uses positive people skills to develop a
respectful and responsive relationship with target audiences demonstrating
cross-cultural awareness and accepting diverse points of view; Builds
relationships by taking initiative, sharing information, demonstrating support
and empathy; Resolve conflict in a
positive manner by understanding self and the similarities and differences from
others adapt behavior accordingly. Responds effectively to both spoken and
unspoken thoughts, feelings and concerns of others;
…/5
Page 5
Career Coach
Job Description (2014)
Work Quality - Advanced level
Consistently
maintains high standards of productivity and performance while meeting team and
position targets, expectations and deadlines.
Reviews work and completes revisions ensuring all errors are corrected
to maintain set standards, producing accurate, thorough, professional work
before review or submission. Ensures all
outputs are completed accurately and efficiently the first time.
Business Communication -
Advanced level
Writes and speaks effectively, depending on the target audience and work
situation; Actively participates during
meetings, discussions and feedback sessions by asking questions and providing
valid input and supporting evidence; States own opinions clearly, respectfully
and concisely, remaining open to opinions and feedback from others; Exercises a professional approach when using
all appropriate tools of communication; Reads body language and other
non-verbal cues accurately and uses that understanding to give appropriate
response;
Results Oriented – Advanced
level
Focuses on surpassing a standard of excellence and striving
for continuous improvement for self; Challenges
personal goals and aims towards higher standards of accomplishment and holds
self and others accountable for delivering high-quality results on time; Prioritizes in achieving results for the
organization in conjunction with one’s own personal goals or objectives;
Planning and Organizing –
Advanced level
Manages time according to work demands, organizes and
prioritizes tasks and work responsibilities to achieve objectives; Allocates and uses work time and resources
properly and manages multiple projects and tasks using goals and deadlines to
guide action; Organizes self and allows
for appropriate preparation to be effective within a defined job function.
…/6
Page
6
Career Coach
Job Description (January, 2014)
DUTIES AND RESPONSIBILITIES
Group Facilitation/Individual Case
Management
· Determining newcomers primary needs and
short-term goals, identifying barriers to attaining goals and exploring
alternatives to obtaining expected results;
· Establishing rapport with others by
creating an environment of trust that feels safe and comfortable for them,
validating, recognizing, supporting and encouraging their previously acquired
knowledge skills and efforts;
· Providing newcomers with assistance in
clarifying and honing their skills and career plans initiated during employment
intake sessions; exploring, when appropriate, Recognition of Prior Learning (RPL) opportunities;
· Providing individual and/or group
counseling support to ease the stresses associated with career transitions and
to develop employability and career management skills;
· Offering guidance and direction in researching
labour market opportunities, setting priorities and assessing and expanding
career related options;
· Examining time-frames and process each
client may have to undergo to attain their career goals, thereby instilling
realistic expectations; jointly reviewing and revising education/career plans
and developing strategies for long-term career management success;
· Providing information, guidance and
orientation on specific occupational requirements and opportunities in the
clients’ intended occupational field, and referring to other professional institutions/organizations
as deemed appropriate;
· Researching and adapting career
decision-making tools relevant to the changing needs and occupational fields of
newcomers;
· Identifying and linking newcomers with
community resources, including financial, personal and educational, best suited
to meet their career and personal needs;
…/7
Page
7
Career Coach
Job Description (January, 2014)
· Assisting clients with job readiness
preparation, jointly developing and producing professional marketing tools, enhancing
their work search approaches for job acquisition and maintenance;
· Identifying career laddering/work
placement opportunities for newcomers to obtain practical, hands-on experience;
· Conducting and documenting on-going,
timely and responsive follow-up to gather current information, ensuring that
the clients’ employment/career needs are being addressed, and that all avenues of assistance and support in their career
development have been accessed;
· Employing cross-cultural sensitivity in
interactions with newcomers and a cross-cultural approach to service delivery;
being accessible and available for client inquiries, handling these in a timely
and efficient manner, while also promoting independent action on their part;
· Providing opportunities for clients to
give ongoing feedback and evaluation about services provided; maintaining
confidentiality of information and obtaining signed releases at all times for
inter-agency communication.
Public Relations/Employer Relations
· Establishing and maintaining strong
strategic alliances and relationships with potential employers/mentors,
businesses, professional associations, institutions community agencies, service
clubs and unions in order to locate opportunities for clients to connect, link
up and attain their goal of self-sufficiency;
· Matching workplace requirements with newcomers’
skill sets and ensuring appropriate match with available opportunities; when
necessary, jointly developing workplace training plans, monitoring client’s
performance and progress towards learning/skill development goals;
…/8
Page
8
Career Coach
Job Description (January, 2014)
· Identifying workplace mentors when
possible for support, productivity enhancement and skill development; monitoring
clients performance and job readiness and identifying gaps and training needs
as required;
· Seeking training solutions and other workplace
supports to ensure new entrants have the competencies necessary to take on and
retain employment via referral and advocacy services;
· Participating in educational forums and
workshops, making presentations to outside organizations and other service
providers, and tapping into the expertise of professional organizations and
community resource persons as necessary to best assist clients in achieving
their goals of self-sufficiency;
· Creating information networks and
opportunities to learn and further develop their knowledge and skills; maintaining
a clear perspective on LMI supply and demand and disseminating information
pertinent to career decision-making, training and upgrading;
· Assisting newcomers with their
self-marketing tools, utilizing resources at their disposition to ensure
employers are aware of, and can tap into the wealth of knowledge, skills and
experience these clients bring to the workplace;
· Communicating effectively with, and
working in close collaboration with project colleagues, in an effort to
accomplishing objectives and facilitate clients’ access to other services and
resources.
…/9
Page
9
Career Coach
Job Description (January, 2014)
Record Keeping and Office Procedures
· Documenting all relevant client data
into Protegra including counselling notes, action plans and interventions used;
preparing monthly statistical summary and narrative reports highlighting
challenges and opportunities and incorporating case scenario that best
illustrates services rendered and benefits derived;
· Conducting ongoing follow-up and
monitoring clients performance, and following through to completion; establishing
a record system for easy access of information pertaining to the clients’
occupational fields, employment outcomes, and those who are pursuing training
and/or upgrading opportunities;
· Using role models in sessions for
motivational purposes and keeping the dream alive, documenting success stories,
attending staff meetings and providing briefing information relevant to all project
staff while contributing to program development and organization efforts;
· Participating in fairs, educational
panels, promotional events, presentations to mainstream and community
organizations and other activities to raise community awareness;
· Identifying and documenting changing
needs and collaborating in the preparation of fact sheets, displays and speaker
series, and other information.
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